Comments on: Devoted Fans (hey us) clamour to be first to own Dollhouse? You betya.

By: Anonymous

Anonymous — Thu, 09 Jul 2009 20:39:20 +0000

Yes! A Dollhouse article that includes the phrase 'popularity of show'!

By: Tania

Tania — Wed, 08 Jul 2009 10:22:30 +0000

In the end, another friend (who I didn't realise is going to CC) ordered one for me. So, yay! But I still have three charges pending on my account. I hope they fix it without me calling them, as it's not toll-free to call from the UK!

Incidentally, I got an email from Fox answering my query as to whether a person in the UK could order to collect at CC.
The answer was that if the billing details were not in the US, the order would NOT work.

Oh rly? Because I'm sure I've seen posts from UK-ers who placed orders ok! Ecven when I tried & failed, the error I got had nothing to do with my address.
And just why not, anyway? They don't have to mail the DVDs, and they clearly have no trouble accessing overseas banks. So, WTF??

By: Anonymous

Anonymous — Wed, 08 Jul 2009 05:40:03 +0000

FYI I was having the problem with my friend ordering a copy with my name as pick up and then me myself not being able to buy a copy as well BUT it looks like they just corrected the problem since I was able to put an order in for a standard dvd.

By: Anonymous

Anonymous — Tue, 07 Jul 2009 21:37:51 +0000

i just tried ordering the Blu-ray and my order went through on the first try, and i got my confirmation email 10 seconds later!! i also just called the 888 number to double check there was only one charge to my CC and they were super helpful (i guess the customer service reps didn't have any info yesterday) and very apologetic and told me that my anyone i know who got multiple charged shouldn't worry, that they would figure as quickly as possible. i'm excited to pick it up at Comic Con!!!

By: FallenWiccan

FallenWiccan — Tue, 07 Jul 2009 19:11:44 +0000

Yup, I got three charges, took me over my credit card limit. Oh well nothing I can do about it, I'm just going to celebrate only 8 working days until I'm on holiday and comic con *yay*

By: Tania

Tania — Tue, 07 Jul 2009 16:03:41 +0000

By the way, checked Whedonesque – loads of people have had problems with pre-ordering. Including multiple charges, because each time the order fails their card is being charged!
Beware the Curse of Fox…

By: Tania

Tania — Tue, 07 Jul 2009 14:47:46 +0000

see, I knew I wouldn't be alone! It's insane troll logic, right?

Still nada from Fox. I tried googling to see if anyone else had come up with a solution or talked to Fox about it & maybe got an answer. No joy though.

By: Anonymous

Anonymous — Tue, 07 Jul 2009 13:58:32 +0000

I had the same problem. Gr Argh!

By: Tania

Tania — Tue, 07 Jul 2009 10:21:43 +0000

you know what? Even now it's back, it's got a glitch!
Try ordering for yourself and entering as collection name, a friend attending CC who has already ordered their own. You will get the message: 'That name or collection email has already placed an order. Only one per person'.

Seriously. The rules say you can place an order for someone else to collect. It's allowed. But it didn't occur to Fox that the person collecting might order, too? WTF??

There's no way around it. I only have one friend who can collect for me. I tried emailing Fox, no reply. I'm outside the US so calling them is expensive.
I can't believe I am the only one who will have this problem. Come on Fox, think!!

By: cuardin

cuardin — Tue, 07 Jul 2009 08:26:33 +0000

Hehe. Neet.
So how many time is it now that Mr. Joss has crashed major internet setups?