Comments on: Comic-Con pre-order issue http://www.dollverse.com/2009/07/comic-con-pre-order-issue/ Opening Joss Whedon's Dollhouse Thu, 28 Jul 2011 00:56:26 +0000 hourly 1 http://wordpress.org/?v=3.3 By: Anonymous http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1260 Anonymous Tue, 07 Jul 2009 01:38:56 +0000 http://dev.dollverse.com/?p=188#comment-1260 @Ann<br /><br />For now your only real comfort can be trying to re-order the set and seeing if you're denied or not. If you are, your order probably has gone through @Ann

For now your only real comfort can be trying to re-order the set and seeing if you're denied or not. If you are, your order probably has gone through

]]> By: Ann http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1257 Ann Tue, 07 Jul 2009 00:45:28 +0000 http://dev.dollverse.com/?p=188#comment-1257 I got a confirmation number hours ago, but no email. Am I okay or not? I got a confirmation number hours ago, but no email. Am I okay or not?

]]> By: Anonymous http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1256 Anonymous Tue, 07 Jul 2009 00:21:47 +0000 http://dev.dollverse.com/?p=188#comment-1256 it is back up but nothing has been fixed it is back up but nothing has been fixed

]]> By: Anonymous http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1255 Anonymous Mon, 06 Jul 2009 23:55:10 +0000 http://dev.dollverse.com/?p=188#comment-1255 The pre-order site is back up bit it's still denying my CC and it's telling me that my name has already placed an order (because of my friend having me as pick-up no doubt)<br /><br />Looks like nothing's been fixed :/ The pre-order site is back up bit it's still denying my CC and it's telling me that my name has already placed an order (because of my friend having me as pick-up no doubt)

Looks like nothing's been fixed :/

]]> By: suze2000 http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1252 suze2000 Mon, 06 Jul 2009 23:12:23 +0000 http://dev.dollverse.com/?p=188#comment-1252 Does anyone know if the one pickup name-one DVD only issue will get fixed? I have a friend who's going, but I don't want to steal away her chance to get one. Does anyone know if the one pickup name-one DVD only issue will get fixed? I have a friend who's going, but I don't want to steal away her chance to get one.

]]> By: Kevin http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1251 Kevin Mon, 06 Jul 2009 22:03:03 +0000 http://dev.dollverse.com/?p=188#comment-1251 Anonymous, if your credit card company has allowed the charge it sounds like you've been billed to me, surely?<br /><br />All I know for sure is they're trying to fix it (the ordering site) now. Anonymous, if your credit card company has allowed the charge it sounds like you've been billed to me, surely?

All I know for sure is they're trying to fix it (the ordering site) now.

]]> By: Anonymous http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1250 Anonymous Mon, 06 Jul 2009 22:00:45 +0000 http://dev.dollverse.com/?p=188#comment-1250 @Kevin<br /><br />Well, my CC called me and asked about a charge to Fox and I said it was ok and to let it through (dunno why they were worried though). I called Foxstore.coms service line and the woman there said I was charged 3 times (didn't say which CCs as I tried 2 different ones) and she said that they were all declined.<br /><br />I dunno what's going on with their orders/ordering site, but it bugs me that I woke up a the crack of dawn to be first to order this and now who knows when the site will be up and running again? I'd hate it if I have to rely on hopefully getting one of the left overs on Sunday :/ @Kevin

Well, my CC called me and asked about a charge to Fox and I said it was ok and to let it through (dunno why they were worried though). I called Foxstore.coms service line and the woman there said I was charged 3 times (didn't say which CCs as I tried 2 different ones) and she said that they were all declined.

I dunno what's going on with their orders/ordering site, but it bugs me that I woke up a the crack of dawn to be first to order this and now who knows when the site will be up and running again? I'd hate it if I have to rely on hopefully getting one of the left overs on Sunday :/

]]> By: Kevin http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1249 Kevin Mon, 06 Jul 2009 21:45:08 +0000 http://dev.dollverse.com/?p=188#comment-1249 Your CC company should be able to say if you've definitely been charged, authorised or whatever.<br /><br />And yes, if you're international (like me) you can't order it. Your CC company should be able to say if you've definitely been charged, authorised or whatever.

And yes, if you're international (like me) you can't order it.

]]> By: Anonymous http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1248 Anonymous Mon, 06 Jul 2009 21:37:57 +0000 http://dev.dollverse.com/?p=188#comment-1248 I called Foxstore.coms help number and they said that all my (specific) purchase attempts came up with a "declined" status for my credit card(s); obviously one of the glitches they were having or I'm in big trouble and don't know it.<br /><br />I'd just keep trying to order it until either you get a confirmation number or the site says they're sold out. Remember, you only need to pick up one copy and anything else will be refunded to you after the convention. I called Foxstore.coms help number and they said that all my (specific) purchase attempts came up with a "declined" status for my credit card(s); obviously one of the glitches they were having or I'm in big trouble and don't know it.

I'd just keep trying to order it until either you get a confirmation number or the site says they're sold out. Remember, you only need to pick up one copy and anything else will be refunded to you after the convention.

]]> By: Kevin http://www.dollverse.com/2009/07/comic-con-pre-order-issue/comment-page-1/#comment-1247 Kevin Mon, 06 Jul 2009 21:32:22 +0000 http://dev.dollverse.com/?p=188#comment-1247 Tams, there's a contact phone number on FoxStore.com. I'd be very tempted to give them a call and ask. <br /><br />Pretty obviously, the sale wasn't supposed to go like this. 5000ish people trying to order at one time doesn't work, it turns out. Which, you know, somebody should have thought about in advance. Tams, there's a contact phone number on FoxStore.com. I'd be very tempted to give them a call and ask.

Pretty obviously, the sale wasn't supposed to go like this. 5000ish people trying to order at one time doesn't work, it turns out. Which, you know, somebody should have thought about in advance.

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